"This is a great dentist. The staff is friendly and truly wants what is best for the patient. Though they are not in network with any insurance companies, I would pay the extra money to go see them as opposed to going to a bad in-network dentist. Good dentists are hard to find in Ithaca, but Dr. Purdy's office is a good one.
Alex R.,Ithaca, NY
I recently began experiencing incredible pain in my bottom tooth. Though Dr. Purdy was out of network, I had heard good things about him (and poor things about some of the other dentists), so scheduled an appointment.
The dentist assistant Anna was so incredibly helpful. She was able to get me in for an X-ray on Friday (the day I called) when the dentist wasn't there, and she emailed him the x-ray and pictures to figure out what was wrong. The doctor wasn't sure what was going on, but rather than jumping the gun and doing a root canal on the tooth that was hurting, he tried a few other things (ibuprofen to reduce swelling, a panoramic x-ray, another test to determine the pain). He was also happy to refer me to another dentist if I could get an earlier appointment or wanted a second opinion.
After they referred me to an oral surgeon, the dentist assistant followed up with me to check on my pain. She also offered to provide me with quotes ahead of time (since I'm out of network) so I could call my insurance to see what the fees would be."